Privacy Policy

DATA COLLECTION

You may visit our website at any time without intentionally revealing any personal information about yourself. However, when you visit our website or enter to a Service Agreement with us, we may collect and store your computer and connection information, statistics on page views, traffic to and from our website, advertisement data, IP address and standard web log information, and information from other companies, such as demographic and navigation data.

For you to actively participate on our website and Services, we do need some of your personal information. Once you provide us with your required personal information, we take every precaution to safeguard it. In providing us with your personal information, you consent to the transfer and storage of such information on our servers.

When you make a purchase on our website and enter into a Service Agreement, we may collect the following required information: (1) email address, first and last name, and contact information; (2) shipping, billing, and other pertinent information relating to any purchase or shipping; (3) any correspondence sent to us; (4) financial information, such as your credit card information; and (5) other supplemental information from third parties. We may collect additional information from you in order to perform the Service Agreement and you agree to provide us the same as needed.

THIRD PARTIES

We are not responsible for the Privacy Policy, content, or data collected on any other website, including sites that are co-branded, or websites that lead off from our website. These websites include but are not limited to, our third-party suppliers, contractors, or advertisers.

THIRD PARTY – PAYMENT PROCESSORS

We may not be responsible for lost, stolen, or otherwise misused or unauthorized disclosure of information provided to us.

THIRD-PARTY – GOOGLE

We use Google to obtain analytical information on the individuals who visit our site. Limited information is provided to us, such as age, gender, city location of the visitor, time of the visit, and whether it was from a mobile or desktop device. This information will only be available to us, our affiliates, and contracted companies to help market our products.

THIRD-PARTY

We use a variety of third party platforms, such as Facebook, Instagram, Mailchimp, LinkdedIn, SEMRush and X, for advertising and as a means of engaging with our customers. They provide us with analytical information on the individuals who interact with said platforms. This information will only be available to us, our affiliates, and contracted companies to help market our products.

USE OF DATA AND DATA RETENTION

Our purpose for collecting personal information is to provide you with services, to advertise, and to complete our work under your Service Agreement, if any. By making a purchase and entering a Service Agreement, you agree that we may use your personal information to: (1) provide the services, purchases, and/or customer support you request; (2) resolve disputes, collect fees, and troubleshoot problems; (3) prevent potentially prohibited or illegal activities; (4) customize, measure, and improve our services, content, and advertising; (5) inform you about our services, targeted marketing, service updates, and promotions.

Unless you consent otherwise or it is required by law, personal information will only be used or disclosed for the purposes for which it was collected. Personal information will only be kept as long as required to serve those purposes.

DISCLOSURE OF PERSONAL DATA

We will not share your information with anyone, other than required by law or with your consent.

We do not share or sell your personal information to third-party advertisers unless expressly requested as part of a Service Agreement.

We may disclose personal information to respond to legal requirements and to enforce our Privacy Policy. This information will be disclosed under applicable laws and regulations.

We may also share your personal information with third parties assisting our business operations under contract, including but not limited to, fraud investigations and debt collection, with law enforcement, and/or with other governmental officials as required by law.

When visiting our website from a public or shared computer, certain information about you may also be visible to others who may use that computer after your use. It is your responsibility to ensure private information is removed from the public or shared computer should you choose to use one.

ACCESS, REVIEW, AND CHANGE OF PERSONAL DATA

Under Canadian privacy law, you have the right to access the personal information we hold about you, subject to any legal restrictions. Upon request, we will provide you with access to your personal information within a reasonable timeframe, in compliance with applicable laws.

It is your responsibility to provide accurate, correct and complete information. If you notice any errors in your personal information or need to update it, please let us know through the steps outlined below.

Accurate information is required for billing and delivery purposes. We are not responsible for lost purchases, stolen items, or any other consequences thereof if the information you have provided us is inaccurate.

Before making a purchase, ensure the billing and mailing information is accurate.

USE OF COOKIES ON OUR WEBSITE

We may use so-called "cookies", which are files that are stored on your computer that can be retrieved to assist in customizing your experience with the online service. The information saved supports the functionality of the site, for example, by keeping track of your visual preferences or controlling the frequency of "pop-up" windows. You are free to prevent cookies from being saved on your hard drive by adjusting the corresponding settings in your browser. However, turning off these settings may result in limited functionality.

SECURITY MEASURES AND FRAUDULENT SCAMS

If you set up an account, your account, profile, and the information contained therein are password protected. Please note that you are not permitted to provide your password to anyone else.

You may receive, possibly by telephone, mail, telegram, email, a short messaging service (texting), or a link to another page, a message claiming to be from us or our affiliates. In some cases, the communication requests personal or financial information, such as, but limited to, a credit and/or debit card number and pin, passwords, and bank account information. The communication will claim that this information is needed, whether it be to make a payment, system maintenance, charge late fees, upgrade or improve your account, or tender some form of other services. Another scam refers an individual to a website resembling ours or our affiliates, where the person is asked to enter their personal or financial information. Do not in any way, shape, or form, make available your information to these fraudulent entities.

If you have been a victim of a scam, have a suspicion that you are being scammed, or have been contacted by an entity that is trying to scam you, call us immediately. If your credit card or banking information has been stolen, call your financial institution and the Canadian Anti-Fraud Centre immediately.

Please remember to log out of your account and to close your Internet browser window when you leave our site; this is especially important if you use your computer in public locations. We assume no liability for the abuse of login data and passwords used.

We treat data as an asset that must be highly protected. We use security measures to protect your personal information against unauthorized access and disclosure. Although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

For more information on scams, to report deceptive telemarketing, or if you have given personal or financial information to a fraudster or scammer, contact the Canadian Anti-Fraud Centre here.

OUR COMMITMENT TO DATA SECURITY

We take your privacy seriously. We have appropriate physical, electronic, and procedural security safeguards to protect and secure the information we collect.

SUBSCRIPTION SERVICES – EMAIL

You have the option to sign up for an email subscription service, where we send promotional information to you via email. If you do not wish to receive updates or newsletters from us, you may unsubscribe at any time by clicking the unsubscribe button at the bottom of the email.

For more information on Canada's Anti-Spam Legislation (CASL), please visit the Canadian Radio-television and Telecommunications Commission website here.

MINORS

The Site is not intended for individuals under the age of majority.

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

YOUR CONSENT

By using our site, you consent to our website's Privacy Policy.

CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, or have any questions about our privacy policy, you can contact us at [email protected].